The Quality in Social Services Group at the Myers-JDC-Brookdale Institute plays a key role in developing infrastructures for Israel's public and social service sectors. It develops the tools and processes for regulation and quality assurance, and works to routinize outcome thinking in the social sphere. The work is intended to improve planning, policymaking processes and accountability, and to support learning and outcome measurement processes.
In addition, the Group uses a customized methodology to identify, document and study organizational successes in order to promote ongoing learning.
The Group is also a leader in developing the theoretical and practical foundations for evaluating the collective impact of cross-sectoral initiatives designed to solve complex social problems.
The goal of the review is to gain insight into the management of risk within the inspection of social services. The review is meant to answer the following questions: (1) What is risk management policy in the inspection of social services and what are its goals? (2) How is this methodology used in the inspection tasks? (3) What are the guidelines for best practice in risk management on a day-to-day basis and in an emergency?
The goal of this review was to identify optimal models, from around the world, of support mechanisms for LAs to improve the provision of education and welfare services, and explore if they are applicable to Israel.
This report reviews theoretical and research aspects of the non-take-up of rights, as well as aspects that may help MOLSA to formulate policy that is in keeping with current trends in this area, such as taking up rights by digital means and the incorporation of volunteers in centers for the take-up of rights.
This report describes the process of Learning from Success that was conducted among Family Social Worker (FSW) in local Social Service Departments at Ministry of Labor, Social Affairs and Social Services. The purpose was to identifiy and document success stories to extract the tacit professional knowledge in the system and formulate it in explicit, action-oriented terms.