The Quality in Social Services Group at the Myers-JDC-Brookdale Institute plays a key role in developing infrastructures for Israel's public and social service sectors. It develops the tools and processes for regulation and quality assurance, and works to routinize outcome thinking in the social sphere. The work is intended to improve planning, policymaking processes and accountability, and to support learning and outcome measurement processes.
In addition, the Group uses a customized methodology to identify, document and study organizational successes in order to promote ongoing learning.
The Group is also a leader in developing the theoretical and practical foundations for evaluating the collective impact of cross-sectoral initiatives designed to solve complex social problems.
The various restrictions imposed in response to the COVID-19 pandemic have limited interpersonal relations in terms of physical meetings and posed unique difficulties and challenges for the government and the authorities, among other things, in the provision and inspection of social services. After a protracted period of crisis, the government and authorities will face the […]
The Myers-JDC-Brookdale Institute was commissioned by the Division for Research, Planning and Training at the Ministry of Labor and Social Affairs and Services to conduct an international review in order to examine trends and applied strategies used by inspectorates to involve service users in socialservice regulation tasks. This, with the goal of contributing to the shaping of Ministry policy to improve the quality of the services, in particular regarding regulation policy.
מגפת הקורונה מציבה אתגר בפני גורמי הפיקוח על השירותים החברתיים, כמה אפשר, וכמה כדאי לדרוש מהשירותים החברתיים בשעת משבר? כיצד מוודאים שהשירותים ממשיכים לספק ללקוחות שירות איכותי ובטיחותי, מבלי להעמיס עליהם בתקופה קשה זו?
One major challenge faced by organizations is maintaining a capacity for renewal and alertness to rapidly changing realities and conditions so as to properly serve and promote client interests. In an age fraught with rapid, sometimes unexpected, change, it is both complex and vital for organizations to meet this challenge in order to further their […]