For over a decade, the Outcomes Team has been working to improve social services by introducing and establishing outcome-oriented work processes in the government ministries and the voluntary sector to promote effectiveness, professionalism, transparency, and accountability. The team partners in developing infrastructures of knowledge, information, indicators, tools, and technology; guides and assists processes of organizational policy formulation and strategic planning; accompanies headquarters and field managers and workers in the assimilation and application of the principles of outcome thinking in their work; and fosters the self-capacity of organizations, enabling them to perform processes of planning, ongoing measurement, and the proficient use of information. The Outcomes Team is dedicated to the ongoing development of the theory and practice of outcome thinking in the social sphere and their adaptation to the needs emerging from the field and to new professional perspectives.
The goal of this review was to identify optimal models, from around the world, of support mechanisms for LAs to improve the provision of education and welfare services, and explore if they are applicable to Israel.
This report reviews theoretical and research aspects of the non-take-up of rights, as well as aspects that may help MOLSA to formulate policy that is in keeping with current trends in this area, such as taking up rights by digital means and the incorporation of volunteers in centers for the take-up of rights.
This report describes the process of Learning from Success that was conducted among Family Social Worker (FSW) in local Social Service Departments at Ministry of Labor, Social Affairs and Social Services. The purpose was to identifiy and document success stories to extract the tacit professional knowledge in the system and formulate it in explicit, action-oriented terms.