Quality Assurance

In recent decades, increasing attention has been paid to the promotion of quality in the social services in Israel, especially in light of the expansion of outsourcing of social services to non-governmental bodies, which has presented new challenges for management and inspection. Moreover, terror attacks and war highlight the importance of quality social services and the need to protect the interests of varied population groups by strengthening the quality of these services. The Quality Assurance Team at MJB assists policymakers in optimizing the quality of the services and is engaged in the development of policy, processes, and tools of supervision and monitoring; developing quality standards and indicators; developing mechanisms for the participation of consumers in policy design and service planning; and in accompanying the processes of cooperation between policymakers and service recipients.

2024 Research Themes

  • Policy for the supervision and management of social services during emergencies and in wartime
  • Inspection policy
  • Developing tools and systems of inspection
  • Public Participation in Inspection
  • Leadership Programs
Quality Assurance Image

2024 Research Themes

Policy for the supervision and management of social services during emergencies and in wartime
Inspection policy
Developing tools and systems of inspection
Public Participation in Inspection
Leadership Programs

Research Staff

Recent Publications